FAQs

This is a personal decision that you need to make for your pet. Our general advice is that if a dog or cat is not going to be used for legitimate breeding or showing then they should be neutered. Some health and behavioural problems can be avoided by neutering as can unwanted litters or mis-matings. Our vets will be happy to discuss all the options with you. We recommend that puppies and Kittens can be neutered from 6 months of age.

Unfortunately, there is no way of preventing worm infection but to avoid worms reaching maturity and affecting your pet’s health you should worm your pet regularly. Worming adult cats and dogs every three months will reduce this risk, but we would recommend that you discuss this with one of out team of nurses or with your vet. We will then be able to evaluate your pet’s health and your family’s requirements and advise you on a specific worming routine suitable for your pet. Puppies and kittens under 6 months of age should be wormed more frequently, please speak to us about your pets individual needs.

With so many pet foods on the market, all making claims for health benefits, it can be hard to know which diet to choose. We recommend that you discuss with your vet or veterinary nurse which diets would be appropriate for your pet and his or her lifestyle. Our vets or veterinary nurses have a good deal of knowledge and experience and we can offer scientific and clinical nutritional advice on what is suitable for you pet. Call into one of our surgeries or book an appointment to see a nurse to discuss this further.

Some clients will be eligible for help from the PDSA VetCare charity if they live in the correct post code area and have registered with the PDSA. Please click for more information.

The RSPCA or Cats Protection League may be able to help with the cost of neutering or emergency treatment but this would be on a case by case basis. It is the responsibility of the owner of the pet to contact these charities.

If you feel that your needs to be seen by a vet out of hours or on weekends or bank holidays, we provide our own emergency service. Our emergency contact number is 01407 720800. You will see the same vets and nurses that you would during the week and they will have access to all your pets records. This helps to provide the best level of care for your pet. Out of hours work is subject to additional charges.

We advise that rabbits are vaccinated against Myxomatosis and Viral Haemorrhagic Disease. Rabbits can be vaccinated from 5 weeks of age and only need one dose. Boosters are given annually.

We recommend that puppies have their 1st vaccination at 8 weeks old with the 2nd part given 4 weeks later, at 12 weeks. It then takes a further 10 days for the vaccine to be fully protective. Booster vaccinations are given annually.

We recommend that kittens have their 1st vaccination at 9 weeks old with the second part given 3 weeks later, at 12 weeks. It then takes a further 10 days for the vaccine to be fully protective. Booster vaccinations are given annually.

We recommend that all dogs and cats are micro-chipped as many pets do go missing for various reasons. When you have your puppy or kitten micro-chipped will depend on their size and age but generally the vet will chip them at their 1st or 2nd vaccinations.

As of the 6th of April 2016 it will be compulsory for all dogs in Wales to be micro-chipped.